Terms

Updated 08.02.25

At Capital Identity, we believe that clarity builds trust, just like in our work. These Detailed Client Terms outline how we work with you, what you can expect from us, and the key conditions that support a smooth, collaborative engagement. While we’ve kept the legal language precise, our aim is simple: to protect both parties, ensure transparency, and create an aligned foundation for every project.

By moving forward with a Proposal, you’re confirming your acceptance of these terms. If anything’s unclear, we’re always happy to walk you through it.

1. Interpretation

1.1 – In this Agreement:

  • Agreement means these Detailed Terms - General, any other Detailed Terms, and any Proposal.
  • Client means the party identified as the client in theProposal.
  • DetailedTerms means a section of this Agreement prefaced by “Detailed Terms.”
  • Intellectual Property Rights includes all rights in copyright, designs, trademarks, patents, and all other intellectual property rights, whether registered or not.
  • Moral Rights refers to rights under Part IX of the Copyright Act 1968 (Cth) or equivalent rights globally.
  • Proposal means the written proposal, estimate, or quote describing the services to be supplied by Capital Identity.
  • Services means the services to be supplied by Capital Identity as listed in a Proposal.
  • Work refers to the final creative output created by Capital Identity for the Client under a Proposal, including its copyright, excluding drafts, iterations, or development files.

1.2 – If there is any inconsistency between this document and a Proposal, the terms will be interpreted with the following priority:

  1. Any Detailed Terms other than the Detailed Terms -General
  2. The Detailed Terms - General
  3. The Proposal

2. Acceptance

2.1 – The Client accepts this Agreement by:

  1. Signing and returning this Agreement
  2. Confirming acceptance of a Proposal in writing or otherwise
  3. Making the first payment for the services
  4. Continuing to instruct Capital Identity to provide services after the first payment

3. Deliverables

3.1 – Capital Identity is only obliged to provide the deliverables specified in the Proposal approved by the Client and in the formats listed in that Proposal.

4. Milestones and Delays

4.1 – Deliverables may be divided into milestones. Capital Identity may issue an invoice at the completion of each milestone.

4.2 – If the Client causes delays (e.g., by not providing feedback promptly) or if circumstances outside of Capital Identity’s control cause delays, the Client agrees to pay a reasonable amount for the work completed.

5. Pricing and Payment

5.1 – Invoices are due before the commencement of work or within seven days of issuance, unless otherwise specified.

5.2 – Late payments may result in:

  1. Work stoppage
  2. Termination of the Agreement
  3. Revocation of any granted licenses
  4. Interest charged at 5% above the Reserve Bank of Australia Cash Rate Target, or 5% above the Federal Fund Cash Rate for US/International based businesses.

5.3 – All prices exclude GST unless stated otherwise. GST is not charged by default for all internationally based businesses outside of Australia.

6. Out-of-Pocket Expenses

6.1 The Client agrees to reimburse Capital Identity for reasonable out-of-pocket expenses, including couriers and postage.

 7. Intellectual Property

7.1 – Capital Identity retains all intellectual property rights in the Work unless otherwise stated.

7.2 – The Client must not subject the Work to any treatment that would damage Capital Identity’s reputation or infringe its moral rights.

8. Copyright Assignment and Licensing

8.1 – If the Proposal states that worldwide copyright is assigned, the Client gains ownership of the copyright upon full payment.

8.2 – If the Proposal limits copyright to a specified territory, the assignment applies only to that region.

8.3 – If no assignment is specified, the Client receives a limited, exclusive, royalty-free license to use the Work within the designated territory for business purposes.

8.4 – Both parties agree to cooperate to formalise any necessary assignments or licenses.

8.5 – The Client must ensure the Work is not used in a way that damages Capital Identity’s reputation.

 9. Client’s Responsibilities and Indemnities

9.1 – The Client warrants that:

  1. Approved Work is free of errors.
  2. Their use of the Work does not infringe on third-party rights.

9.2 – The Client indemnifies Capital Identity against any claims resulting from a breach of this Agreement.

10. Liability

10.1 – All implied warranties are excluded unless required by law.

10.2 – Capital Identity is not liable for any consequential damages.

10.3 – Liability is limited to the resupply of services or a refund of payments.

11. Third-Party Suppliers

11.1 – The Client is responsible for evaluating and managing any third-party suppliers.

11.2 – Capital Identity is not liable for the performance of third-party suppliers.

 12. Termination

12.1 – If this Agreement is terminated:

  1. All licenses granted, except those under clause 8.3, are revoked.
  2. Outstanding payments become immediately due.

13. General Provisions

13.1 – This Agreement is governed by the laws of the State of Victoria, Australia.

13.2 – The Client may not assign this Agreement without written consent from Capital Identity.

13.3 – Any licenses granted under clause 8.3 survive termination.

13.4 – Provisions that naturally extend beyond termination will continue to apply.

13.5 – Amendments to this Agreement must be in writing and signed by both parties.

 

 

Capital Identity
108/239 Church Street
Richmond, Victoria 3121

ABN: 13 836 269 695
AUS Phone: +61 402 336 383
USA Phone: +1 (310) 853-0625

Website: www.capital-identity.com

Email: info@capital-identity.com